• Manage the reception area and operation of the switchboard in German, English and French 
• Welcome and support of external customers and visitors, including handling related administrational tasks and access control 
• Assist Basilea’s Facility Management and General Services Department with the processing of incoming and outgoing mail, including courier transfers
• Order and manage the entire office equipment, beverages and catering for meetings
• Maintain procedures related to our Pharmacovigilance messaging system
• Drive continuous improvement in customer satisfaction and service quality
• Ensure a clean, organized, and professional work environment.
• Support of the HR team with time management, interview scheduling and onboarding processes
• Assist other departments in certain administrative tasks, such as VISA applications and contract processing 

• Commercial apprenticeship (KV) or similar qualification in a service sector with direct customer contact e.g. travel industry, hotel with work experience at a reception desk
• Very good language skills in German and English, oral knowledge of French is beneficial
• Ability to work independently and in a team 
• Team player with an open, friendly nature, enjoying dealing with people
• High service and customer orientation as well excellent communication skills at different levels, discretion and flexibility are required
• Good Office user skills (Word, Excel etc)

Basilea is committed to putting people first. In addition to competitive remuneration, we offer the opportunity to work on inspiring, cross-functional projects in an engaging working environment. We strongly believe that every employee can make an impact and is vital to our success. 
If you wish to become part of a company that strives to make a difference to the lives of patients worldwide, we are looking forward to receiving your application via our careers portal. 
Additional information can be found on our website www.basilea.com.